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Shipping policy

Updated: May 01, 2025

General Shipping Policy

For Prescriptions:

  • FREE 1-3 business day delivery almost anywhere in Ontario
  • FREE 3- 5 business days for the rest of Canada 

NOTE: We cannot deliver prescription medication to P.O. boxes.

For over-the-counter medications and everyday pharmacy items:

  • Ontario:
    • Standard delivery will arrive in 1 to 3 business days.
    • The minimum order value for free delivery in Ontario is $75 (before taxes & after discounts).
    • For orders under $75 across Ontario, our delivery charge is $12.99.
  • For the rest of Canada:
    • Standard delivery will arrive in 3 to 5 business days.
    • For orders outside of Ontario, a delivery charge will apply.

NOTE: Expedited/Same day delivery available for a fee. Speak to pharmacy team member for details. 

 

Student VIP 

Delivery of prescriptions, over-the-counter medications and everyday pharmacy items is FREE to your Student Union’s office where available (conditions apply). Speak to a pharmacy team member for details. 

UPDATE: DrugSmart Pharmacy is no longer facilitating prescription deliveries to Trent Central Student Association. Please visit www.studentvip.ca/trent/d2uprescriptions for alternative pharmacy options. For deliveries directly to your address of choice, please contact your usual DrugSmart Pharmacy location. A $12.99 delivery fee may apply. 


International Delivery

We currently only offer shipping within Canada. We apologize for any inconvenience, but we're dedicated to providing efficient and reliable service to our Canadian customers. If you have any questions or require further assistance, please don't hesitate to reach out to our team.